FAQ's

What services do you offer?

I offer practical, everyday support including shopping, prescription collection, meal preparation, tending to pets, light household help & cleaning support, companionship, welfare check-ins, admin support, and local outings. Please ask if there is any particular support you require.

*Please note - at present I do not offer personal care or medication administration*

How much do you charge?

I charge £25 per hour, with a minimum visit charge of £15.

Support is charged based on time rather than individual tasks, allowing each visit to be flexible and tailored to your needs.

What training do you have?

I have over 18 years of experience in Health & Social Care and working for the NHS - along the years I have completed many training courses including:

  • Safeguarding Adults
  • Mental Capacity Act
  • Dementia Awareness
  • Autism & Learning Disabilities
  • Moving & Handling
  • Data Protection
  • Medication Awareness
  • Care Certificate and NVQ in H&S Care

Do you offer short visits?

Yes 😊 short visits are absolutely fine and often used for welfare checks or small tasks. A minimum charge of £15 applies to allow for travel time and fuel.

How does it work?

It’s really simple to get started 😊

Just get in touch for a chat about what you or your loved one needs, and we can arrange a time that works to have a face to face meeting. From there, if you're happy to choose June Care, support is completely flexible — whether that’s regular visits or just occasional help.

Everything is tailored to suit you.

Do you provide transport for social outings or appointments?

Yes! I can provide transport for people who can mobilise independently. Unfortunately at the moment, i am unable to provide wheelchair accessible transport but i am happy to walk, travel in a taxi or on hospital transport with you or your loved one.

How do I pay for services?

I accept cash or bank transfer to my business account. An invoice & receipt will always be provided.

Do you offer emergency or short-notice support?

Yes, where availability allows. This can include last-minute shopping or support following a hospital discharge.

Short-notice visits may be charged at a slightly higher rate due to travel and rearranging schedules.

Are you insured and DBS checked?

Yes, I am fully insured and hold an enhanced DBS check. I am also registered with the Information Commissioner’s Office (ICO), so all personal information is handled securely.

Who is this service for?

This service is ideal for older adults, people living alone, individuals who need a bit of extra support, or families who live further away and want reassurance.

Do you replace a carer or care agency?

No — this service is designed as a more flexible, personal alternative for those who don’t want formal care but still need some extra support.

What areas do you cover?

I am based in Carlisle and cover surrounding areas. Mileage may apply for visits outside a 5-mile radius.

How do I book or find out more?

You can get in touch via phone, message, or Facebook to discuss your needs and arrange support.